Shipping Policy


  1. On occasion Aoking offers shipping promotions, such as now new opening, all orders free shipping over $99. 

  2. These promotions may change periodically. To keep updated with our latest shipping promotions, please sign up Aoking or follow us on Facebook & Instagram.

  3. Delivery time refer below chart, usually delivery by ePacket, any especially delivery requests, please message us in advance. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.


You can choose your preferred shipping method on the Order Information page during the checkout process.

  1. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues. 

  2. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from transport to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited.

  3. Should your package not arrive within 21 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed.


Just refer to your country delivery time for more details as below as well:


The Item Processing Time is the time from receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. The average processing time is approximately 2-5 business days (exclude special holiday) ; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.


Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Aoking cannot declare purchased items as a gift or list an amount that lower than the actual product price.